ReelSports is a platform that connects sports stars with their fans through personalised video messages. Fans can purchase special messages for occasions like birthdays, celebrations, or just to get a shout-out from their favourite sports idols. The sports stars record personalised videos and then we send them to you within the agreed timeframe.

Absolutely! ReelSports can provide personalised videos for corporate events, fundraisers, or charity initiatives. Please contact our support team for more information.

The cost of a personalised video varies depending on the sports star. Each athlete sets their own price for video requests, which may vary based on their popularity and demand.

We ask for delivery details at checkout as it is a standard practice in any checkout process, even though ReelSports doesn't involve physical product shipments. The delivery details are primarily used for billing purposes, ensuring a smooth and secure transaction for our users.

The time it takes to receive your personalised video depends on the delivery/turnaround time you choose at checkout. With our standard delivery option, you can expect to receive the video up to five days after purchase. For a quicker turnaround, our express delivery option guarantees that you'll receive your video within 48 hours of purchase. So, whether you're planning ahead or need a last-minute surprise, ReelSports has the right delivery option for you!

Yes, you can share your personalised video on social media platforms to celebrate the special moment with friends and family.

No, the videos created through ReelSports are for personal use only and cannot be used for commercial purposes or public distribution. They are intended to be heartfelt messages between sports stars and their fans.

Yes, there are content guidelines that both fans and sports stars must follow. Videos should not include any offensive, harmful, or inappropriate content. ReelSports reserves the right to decline requests or remove videos that violate our guidelines.

Absolutely! Personalised videos from sports stars make fantastic gifts for sports-loving friends and family members. Just make sure to mention the recipient's name and the occasion, and the sports star will deliver a memorable message to make their day extra special.

ReelSports aims to provide a positive experience for both fans and sports stars. If, for any reason, you are not satisfied with the video, please contact our customer support team, and we will work to resolve the issue to your satisfaction.

The average length of each personalised video on ReelSports is between 25 to 35 seconds. However, please note that the video length may vary depending on the amount of detail and information provided by our customers in their requests. Our sports stars aim to include all the relevant details and make the video as personalised as possible, ensuring a meaningful and engaging experience for both the fan and the sports star. So, the more specific and detailed your request, the better we can tailor the video to meet your expectations.

There is no specific limit on the number of video requests you can make.

Yes, sports stars have the right to decline video requests. In such cases, you will receive a full refund.